mzone is the brand name given to TSTT's mpower data services, with the first application being the Mobile Internet service.
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mzone is the brand name given to TSTT's mpower data services, with the first application being the Mobile Internet service. mzone uses General Packet Radio Service (GPRS*) technology and gives you the ability to conduct everyday Internet transactions using your mobile handset or device.
NB: The size of the display on your mobile handset or device will have an impact on your viewing experience when using mzone mobile internet.
* General Packet Radio System (GPRS) is a data bearer that allows wireless access to data networks like the Internet.
Mobility & Empowerment
- Wireless connection to the Internet on your GPRS enabled mobile handset (manufacturer dependent)
- Wireless connection on your laptop or Personal Digital Assistant (PDA) for access to personal or business information
- Increased productivity; access to your corporate Intranet (web-based) while on the go (no need for a fixed line phone connection)
You must have a GPRS enabled mobile handset or device (manufacturer dependent).
To subscribe for the mzone service, visit a TSTT Mobile Store or Branded Exclusive and Exclusive Mobile Partners nationwide. The following is also required:
Existing mpower post-paid customers
- An advanced payment for the mzone plan selected
- One form of identification
New mpower mobile customers and existing mpower prepaid customers
- An advanced payment for the mzone plan selected
- Purchase a new SIM card activated with GPRS and mzone services
- Two forms of identification and one recent utility bill
mzone mobile internet is the only mzone data service being offered at this time. It will give you access to any of the following services currently used on the Internet:
Current Services
- Sending & receiving e-mails
- File transfers
- Instant messaging
- Web browsing
- Accessing your corporate Intranet (web-based) while away from the office
Future mzone Services
- Multi-Media Messaging (MMS)
- Location Based Services (LBS)
- m-banking
- m-gaming
- Wireless Application Protocol (WAP)
Depending on the type of mobile handset you currently use, you may be required to change or upgrade to a GPRS enabled mobile handset or device. For more information, visit any TSTT Mobile Store.
GPRS enabled mobile handsets and devices can be used in 3 ways:
- Some mobile handsets can be used only as a modem to access the Internet using a laptop. The connection can be established using either Infrared
or a data cable
- Mobile handsets with HTML browsers can be used to connect
directly to the Internet. Some of these mobile handsets can also be used as
modems
- PC cards can be used to access the Internet using a laptop. A PC
card is a device that gives you wireless access to the Internet by
inserting your SIM card into the device, which is then inserted
into the PC slot on your laptop. There are Dual-Band and Tri-Band PC cards which will be important for mzone roaming*
* There will be no mzone roaming at this time.
No Internet account, username or passwords are required when using mzone.
The current speed of mzone mobile internet service is approximately 30kbps - 40kbps. However, speed is dependent on the type of device being used, GSM/GPRS signal strength and available network capacity. Hence, the connection speed may vary depending on these circumstances and can drop to 10kbps.
For example, opening an e-mail may take a lot longer if there is a large file or graphics attached, as opposed to a simple, text only e-mail..This is also the case in opening a highly graphical web page or downloading
streaming video.
When you sign up for mzone, you will receive an mzone Set up Guide, which will detail the set up procedures. You can also visit TSTT Mobile Stores, TSTT Branded Exclusive and Exclusive Mobile Partners or contact our Customer Service Representatives at 824-TSTT (8788), option 2, for assistance.
- mzone mobile internet usage is billed based on the volume of data sent or received (uploaded or downloaded) and not on the length of time connected to the Internet. Therefore, customers are only billed for the amount of data sent and received.
- mzone mobile internet service is billed in megabytes. A megabyte is used to describe the amount of data being transferred. For example, 1.3 megabytes are equivalent to sending 4 SMS, sending 6 e-mails and searching 1 website. There will be no rollover megabytes or per second billing for mzone.
Yes, you will be required to sign up for a package because there is no mzone prepaid service at this time. The necessary subscriber requirements will apply (see Question 4). You will then be billed monthly according to your package. mpower prepaid customers will be required to purchase an additional SIM card activated with GPRS and mzone services, according to the plan chosen.
Yes, you can subscribe to the following mzone services:
- mpower post-paid mobile customers (voice) can request that mpower data services be activated on their account
- New and existing mpower customers can subscribe for a new SIM card, activated with GPRS and mzone data services only
For example, an mpower customer can sign up for any mpower mzone data service package. You will be required to purchase an additional SIM card for mzone services only (no voice capability). You can then use this SIM card interchangeably with your other mpower SIM card (with voice capability) for voice service. You will then be billed for your mzone service monthly according to the package you subscribed to.
mpower
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